Please note that we have a no return policy. Only exchanges are available for the same product if there is a genuine reason. The return parcel must be sent to us by the customer. You must raise a complaint within 24 hours after receiving the product.
Please note that we are not accepting any returns for stitched clothing. You need to notify us first before exchanging any product. You may do this through the “Contact Us” page on our website before returning any product. Returns made without notice shall not qualify for an exchange.
You may send the product to us at the below-mentioned address:
Kakufancydresses.com
Customer can exchange products for the following reasons:
- If the wrong product is delivered to you.
- If a damaged product is delivered to you.
Customer needs to inform our team within 7 days in case of any exchanges.
Contact No: +91-11-65077277, 9873440786 or email us: [email protected]
Customer Send Products to Below Address:
- 50, Jangpura Road, Bhogal
- New Delhi - 110014
Tel: +91-11-40234505, 9873440786
Email: [email protected]
Important Points:
- Customer needs to bear the shipping costs while returning the products.
- We shall not refund the shipping charges paid by you while purchasing the item.
- We shall not refund the customs duties or taxes, if applicable, or paid by you at the time of receiving the goods.
- At any point in time, the refunds will not exceed the actual value of the goods.
- Exchanges would not be accepted for custom-made/stitched clothing, including readymade stitched sarees or sarees stitched with custom blouse. However, we would accept exchanges if we believe there was any fault from our end.
- Any complaint with regards to damage, stains, stitching, or any other issue should be reported to us within 24 hours of the receipt of the products. We may ask for a digital picture of the same in order to review the same.
- In case of product exchange, we will issue an exchange once we receive the product back at our office.
- The payment which you have made while placing your order will be completely refundable to you, but it will get refunded in your account wallet that you have created before placing your order at our website.
- If a customer paid twice for one transaction, the one transaction amount will be refunded via the same source within 10 working days.
- Within 10 days, the merchant will review the damaged product received from the customer and after 3 days the merchant will deliver the replacement of the product.